Frequently Asked Questions
How Often Do I Use Red Light Glasses?
You only need to use them for 10 minutes per session, ideally 3 to 5 times a week. Consistent use is key to the best results.
When Will I See Results?
1–2 weeks: Subtle improvements in skin tone and reduced puffiness begin to appear.
4–8 weeks: Noticeable reduction in fine lines, improved skin texture, and decreased dark circles are commonly reported.
8–12 weeks: Significant improvements in skin firmness and elasticity, with deeper wrinkles becoming less pronounced.
Consistency is key!
How Much Does Shipping Cost?
Shipping is free on all orders to Australia.
How Long Does Shipping Take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days, depending on your location within Australia.
Where Are You Located?
Our head office is located in Melbourne, Australia
What Is Your Refund Policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is My Payment Information Secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How Do I Track My Order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.