Frequently Asked Questions
How Does The Mask Work?
The mask uses safe gentle LED light therapy to target different layers of your skin.
Red light penetrates deeply to stimulate collagen production, which helps reduce wrinkles and improve firmness.
Blue light targets acne-causing bacteria on the surface of the skin to help clear breakouts.
Other colours like amber or green can help with pigmentation, redness and overall skin tone.
Each light works at a specific wavelength to support your skin’s natural healing and renewal process without pain, downtime or harsh chemicals.
Can The Mask Help Reduce Fine Lines?
Yes, the red light in the mask is designed to stimulate your skin’s natural collagen and elastin production. This helps to smooth out fine lines and improve skin firmness over time. With regular use many users notice a visible reduction in wrinkles and a more youthful refreshed appearance.
What Does Each Light Target?
- Red Light (630nm–650nm): Boosts collagen, reduces wrinkles, improves firmness
- Blue Light (470nm): Eliminates acne-causing bacteria, clears breakouts
- Green Light: Reduces pigmentation, evens out skin tone
- Yellow Light: Improves circulation, brightens dull skin
- Purple Light: Combines red and blue benefits for healing and acne
- Cyan Light: Soothes inflammation, calms irritated skin
- White Light: Penetrates deeper layers for overall skin repair and recovery
How Often Should I Use Red Light Mask?
Use the mask 3 to 4 times per week for optimal results. Each session should last around 10 to 20 minutes. Consistent use is key. Most people start seeing noticeable improvements in their skin within 4 to 6 weeks.
How Much Does Shipping Cost?
Shipping is free on all orders to Australia.
How Long Does Shipping Take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days, depending on your location within Australia.
Where Are You Located?
Our head office is located in Melbourne, Australia
What Is Your Refund Policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is My Payment Information Secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How Do I Track My Order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.